Our Commitment to Your Privacy

axiReach® wants to make your online experience enjoyable while respecting your privacy interests. Our data collection policies allow you to choose how much information to provide to us and to control how we use whatever information you tell us. Our goal is to provide you with an exceptional online experience while allowing you to control your privacy as well as giving you a means to voice any questions or concerns you may have.

Types of Information Gathered and How it is Used

1. Anonymous Data: During a user's axiReach session, various technical data is collected through our network monitoring software which does not reveal any personal information about a particular customer. We also count, track and aggregate a customer's network activity into our analysis of general traffic flows on our network. From this information we can determine how many people used our service at a particular location on a particular day, for how long, etc. Many individuals who utilize our service choose not to provide us with optional personal information and thus remain anonymous to us.
2. Personal Information: This information includes facts which personally identify a customer such as your name, postal address, email address, preferences, etc. The extent of the information provided is up to the particular person and you always have the option not to provide any personal information. The personal information we collect from you is used to provide you with updates about our services and locations and special events and services offered by the venue. If necessary, a customer's contact information is also used to contact the visitor when necessary. We treat the information you provide to us as confidential information; accordingly it is subject to our company's security procedures regarding protection and use of confidential information. Information is generally processed and stored on our servers. AxiReach does not provide a user's personal information to any third party. Currently, all information is gathered by axiReach's employees and maintained internally.

axiReach Cares about Protecting the Privacy of Your Family

We at axiReach are concerned about the safety of minor children when they use the Internet. We want you and your family to be safe while using the axiReach network. That's why we have established the following guidelines for the way we interact with children when they access our services. We will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent. Furthermore, children as a rule cannot gain access to the axiReach network unless their parent or guardian has purchased using a major credit card. In addition, parents always have the option of requesting the venue staff or axiReach to disable their network port.

In the case where you received a special promotion due to the involvement of a third party Marketing Partner with axiReach, this information will be shared with that marketing partner.

Links to Other Sites / Co-Branded Sites

This site may contain links to other sites which provide local information about a particular venue. axiReach is not responsible for the privacy practices or the content of any such Web site.

axiReach often participates in co-branding of venue websites for which axiReach provides network connectivity services. These co-branded websites inform visitors that the particular venue offers fast Internet connectivity powered by axiReach and provides a link to axiReach's website.

You Choose Whether to Opt Into or Opt Out-of Providing Personal Information and Receiving Communications from axiReach or 3rd Parties.

Our site may provide users the opportunity to opt-in to providing AxiReach with personal information, as well as a separate opportunity to opt-in to receiving communications from us and our partners. If you provide us with any personal information, we will only use that information to keep you informed of other locations where our services are available or other news events regarding axiReach or its partners that may be of interest to you. We will not provide your information to third parties, other than, on very limited occasions, to the venue management at the location where you are registered so that the venue can inform you of promotions and allow you the option to update your personal information on file with the venue. At any time, you may inform such third parties of your desire to opt out of receiving any more communications from them.

Use of MAC Addresses and IP Addresses

axiReach does record the MAC (Media Access Controller) address from the network card in your computer or internet appliance solely for billing purposes. This is helpful in providing accurate billing and avoiding double billing.

Corrections/Updates to Personal Information

If at any time you would like to submit updates or changes to your personal information, or request that we delete such information from our records click here. Should you decide to opt-out of receiving communications from 3rd parties you should contact that 3rd party directly. axiReach is not responsible for removing information from the list of any 3rd party with whom you may have authorized us to share your information or with whom you have authorized directly.

axiReach may change or modify its privacy policy from time to time. Please check axiReach's home page for a link to the most current privacy policy.