axiReach enables you to meet rapid business and economic objectives with the help of its managed services to monitor, troubleshoot and maintain its high quality solutions without any delays. The managed services include the Server Management Platform that supports the technological solutions, saving you from the trouble of worrying about technical and operational maintenance, along with providing all the statistics and reports on the usage of services provided. axiReach’s managed services ensure the smooth operation of:
- Server Management Platform (SMP)
- Business & Customer Portal
- Network Operation Center (NOC)
- Centralized servers
- Application maintenance
- Alarm handling
- Statistics reporting
- Second-line support
It operates in joint coordination with the Access Controller, which manages access control and communicates with the Server Management Platform through multiple access methods in order to assist secure authentication, service authorization and payment methods for end-users accessing the service. Benefits associated with axiReach’s managed services:
- Saves Capital Expenditures (CAPEX) and Operational Expenditures (OPEX), as there is no subscription fee, and facilitates cost-effective operations.
- Operational in a matter of days and generates revenue without any investment.
- Allows you to focus on the core business, and takes care of technical and operational issues. Managed services are ideal for businesses with limited network support staff.
- axiReach’s managed services are flexible and can be adapted for any kind of setup, allowing you to have full control over pricing, payment methods and end-user service experience.
- Fast, easy and cost-effective network support that ensures rapid service and expansion opportunity.
- End-users are provided direct support to efficiently resolve technical issues, connectivity problems, and any problems with payment. The service offers end-users assistance with connection and navigation, along with proficient problem determination, infrastructure issue resolution and standard reporting.
